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18:00 | Economics Discovery Hub
Conflict Management and Effective Negotiation
Wednesdays 18:00 - 19:30
Starting date: 6 March 2019
Finishing date: 27 March 2019
Duration: 4 lessons
Course instructor: Paul Whitaker
Registration for this course is closed.
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This short course provides participants with an overview of how to deal with conflict situations and integrate this into negotiation situations to improve the chances of a successful outcome. The course covers:
- an analysis of the different stages in conflict and what options are available to de-escalate in each stage;
- conflict management/negotiation styles, including when and how to implement which style;
- how to prepare effectively for a negotiation;
- activities/role-plays to practice all of the above.
Participants who attend at least 75% of the sessions can claim a Certificate of Attendance issued by CERGE-EI.
About the facilitator:
Paul Whitaker
Paul is a CERGE-EI faculty member, teaching communication courses. Prior to joining CERGE-EI Paul spent 8 years designing and delivering soft skills training courses to multinational companies across Europe and the Middle East. In his free time, Paul likes to do various sports activities and loves traveling.
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